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Free next day delivery on all orders placed before 12pm from Mon - Fri.

Free Tuesday delivery on all orders placed before 12pm on Monday.

All deliveries are free no matter what time of day they're made.

All deliveries are subject to availability.



If you are a new 3 customer and for some reason you are not happy with 3, you can return your mobile and original boxed accessories, including any additional free promotional items you may have received with your order, along with your proof of purchase, within 14 days of receipt to us and we will give you a full refund.

In order to be eligible to return your mobile under the 14-Day Money Back Guarantee you must not have used your handset to make or receive calls or texts, take photos, or download content.

Similarly, if your mobile has been damaged since you received it, this guarantee will not cover you.



Skype is a free internet service that means you can make free calls and send free instant messages from your mobile here in the UK to millions of people using Skype in the UK, and over 400 million worldwide. Again, this includes Pay As You Go without the need to top-up. Communicate for free on 3.



Windows Live Messenger is a free internet based instant messaging service. Unlike other UK mobile phone networks we've made Windows Live Messenger free forever on most of our phones, including Pay As You Go, without needing to top-up. Communicate for free on 3.