We hope you're happy with your new device, but just in case you're not here's Three returns and exchanges policy.
Returns Policy on 3 Mobiles
You have up to 14 Days to return your item for a refund?
If you are a new Three customer and for some reason you are not happy, you can return your device and original boxed accessories, including any additional free promotional items you may have received with your order, along with your proof of purchase, within 14 days of receipt.
In order to be eligible to return your device under the returns policy you must not have used it to make or receive calls, texts or browse the internet. Similarly, if your device has been damaged since you received it, this guarantee will not cover you.
If you choose to go into a 3Store, your returns policy will be different. Ask in store for details
This does not affect your statutory rights.
If you are in need of help with any issues you have these support numbers may be of assistance with your particular enquiry involved. Call Three Support Here who will be happy to help.